Pay Rates


To ensure consistency and equity in the levying of rates and charges we have a rating strategy.

This provides for differential rates to be levied on the capital improved values of all rateable land to reflect the different standard, range and access to municipal services available to residents and ratepayers in different areas of the shire.

The dates fixed for payment are the last days of September, November, February and May.

Interest at the rate of 10% per annum will be charged on any rates and charges remaining unpaid after the due dates.

Pay in Person

Present your rate notice intact, with your payment to any Australia Post Office, or at either of Council's Business Centres, 111 Brown Street, Hamilton or 1 Market Place, Hamilton.

Pay by Mail

Detach the credit section and mail with your cheque (made payable to Southern Grampians Shire Council) in the reusable envelope to:

Southern Grampians Shire Council
Locked Bag Box 685

The top portion of the notice should be retained for your records.

Postal delays will not be accepted as an excuse for late payment.

Pay by Direct Debit

If you wish to pay your current years rates weekly, fortnightly, monthly or quarterly via Direct Debit please visit and follow the below instructions:

Step 1
Enter in your email address and eNotice Reference Number.

Step 2
Check your email inbox and click the validation link.

Step 3
Select a password and mobile number.

Step 4
Select your frequency of payment and start date and enter your bank or credit card details.

Please note that Direct Debit is not available for Early Instalment Payment With 2% Discount or the payment of arrears rates.

Pay with Post Billpay

To register visit if you are already registered you can pay by credit card here.

SGSC POST Billpay code is 2330.

Pay by BPay

If you haven't used BPay before, you will need to contact your participating bank, credit union or building society to register for internet banking.

Once registered, use BPay Biller Code 25304 and reference number shown on your rate notice.


Pay by QR Code

Scan the QR code on your rates notice, and you will be directed to a website where you can process the payment securely using your credit card or bank details.

Receive rates notice by email

  1. Visit
  2. Enter your email address and eNotice Reference Number (as shown on your rate notice).
  3. Check your email inbox and click the validation link. It lasts 48 hours!
  4. Choose a password & enter your mobile number.

That's it! You will now receive notices in your inbox and can login to view them online at any time.

Discount for early payment

For the convenience of ratepayers who prefer to make only one payment each year and as an incentive for early payment, a discount will be allowed where the full amount for the year (less the discount) is paid on or before 30 September, excluding any arrears of rates and charges outstanding from previous years.

The fire service property levy is not subject to the discount.

For the discount to apply payments must be received by the due date, whether by post, Billpay, Bpay or in person.


If you're having difficulty paying

If you are experiencing difficulties that may prevent you from paying your rates and charges by the due date, you can apply for a payment arrangement.

This arrangement will enable you to pay your rates regularly on a weekly, fortnightly or monthly basis. Please note that interest will continue to accrue.

Please complete our online Rate and Charges Payment Arrangement Form or General Hardship Application form.


Apply for a pension concession

The Local Government Act 1989 provides that eligible pensioners shall receive a reduction of rates levied. Application must be made via an Application for Concession on Municipal Rates and Charges form.

If individual pension details have not changed, it is not necessary to re-apply for the concession each year.

Please visit for further information regarding the concession and for the application form.

Please Note. A Health Care Card does not entitle the holder to a rate reduction.

Apply for a farm rate concession

Where multiple parcels of farmland are used to operate a single farming enterprise (SFE), a person may only be required to pay the Municipal Charge and the Fire Services Property Levy (FSPL) fixed charge once by applying for the single farm enterprise exemption.

  • The Municipal Charge must be paid on at least one rateable land within the single farming enterprise in each Council.
  • The FSPL fixed charge must be paid on at least one leviable land which forms part of the SFE (the lands do not need to be located in a single Council municipality)

Please complete the online form here to apply for exemption.

Ratepayers wishing to apply the lower differential general rate (for farmland in the Parishes of North Hamilton and South Hamilton only) or requiring further information regarding the rating and valuation of their property are invited to contact the Rates Department.