Pay Rates
To ensure consistency and equity in the levying of rates and charges we update our Revenue and Rating plan each year.
This provides for differential rates to be levied on the capital improved values of all rateable land to reflect the different standard, range and access to municipal services available to residents and ratepayers in different areas of the shire.
The dates fixed for payment are the last days of September, November, February and May.
Interest at the rate of 10% per annum will be charged on any rates and charges remaining unpaid after the due dates.
When are my rates due?
The dates fixed for payment are as follows:
Interest at the rate of 10% per annum will be charged on any rates and charges remaining unpaid after the due dates.
Apply for a pension concession
The Local Government Act 1989 provides that eligible pensioners shall receive a reduction of rates levied. Application must be made via an Application for Concession on Municipal Rates and Charges form.
If individual pension details have not changed, it is not necessary to re-apply for the concession each year.
Please visit www.dhhs.vic.gov.au/municipal-rates-concession for further information regarding the concession and for the application form.
Please Note. A Health Care Card does not entitle the holder to a rate reduction
Pay in Person
Present your rates notice intact, with your payment to any Australia Post Office, or at either of Council’s Business Centres, 111 Brown Street or 1 Market Place, Hamilton.
Pay by mail
Detach the credit section and mail with your cheque (made payable to Southern Grampians Shire Council) in the reusable envelope to:
Southern Grampians Shire Council
Locked Bag Box 685
HAMILTON VIC 3300
The top portion of the notice should be retained for your records.
Postal delays will not be accepted as an excuse for late payment.
Note: Cheque payments will be phased out by the end of 2028 as part of the Strategic Plan for Australia’s Payments System. Please ensure you have investigated alternative methods of payment prior to this time.
Pay by Direct Debit (Flexipay)
Flexipay provides you access to an easily set up direct debit schedule that you can control. Just scan the QR code on your rates notice or go to https://sthgrampians-pay.enotices.com.au enter your eNotice Reference number and select the payment frequency, start date and payment method of your choice.
The correct amount to pay is calculated for you ensuring balances are paid on time. Payments can be made via credit card or bank account, and one-time payments can be made via Apple Pay or Google Pay on compatible devices.
Pay with Post Billpay
To register visit www.postbillpay.com.auor if you are already registered you can pay by credit card here.
SGSC POST Billpay code is 2330.
Pay by BPay
If you haven't used BPay before, you will need to contact your participating bank, credit union or building society to register for internet banking.
Once registered, use BPay Biller Code 25304 and reference number shown on your rate notice.
Pay by QR Code
Scan the QR code on your rates notice, and you will be directed to a website where you can process the payment securely using your credit card or bank details.
Receive rates notice by email
- Visit sthgrampians.enotices.com.au
- Enter your email address and eNotice Reference Number (as shown on your rate notice).
- Check your email inbox and click the validation link. It lasts 48 hours!
- Choose a password & enter your mobile number.
That's it! You will now receive notices in your inbox and can login to view them online at any time.
Discount for early payment
For the convenience of ratepayers who prefer to make only one payment each year and as an incentive for early payment, a discount will be allowed where the full amount for the year (less the discount) is paid on or before 30 September, excluding any arrears of rates and charges outstanding from previous years.
The fire service property levy is not subject to the discount.
For the discount to apply payments must be received by the due date, whether by post, Billpay, Bpay or in person.
Request a rates refund
There are many reasons a refund may be required for a payment you have made against your own or someone else’s rates. Examples include:
- Overpaid rates
- Multiple payments
- Payment to a previously owned property
- Receiving a rebate after paying your rates
You can use our online form to request a rates refund with us here.