Rubbish Collection for Flood Damaged Items
Residents who are clearing out rubbish from flood impacted homes can take items to the Hamilton Transfer station free of charge.
If you are unable to get to the transfer station, please contact 5573 0444 to arrange collection from your nature strip.
This service is for household items and furniture only. No green waste will be accepted.
Flood Recovery Hotline
The Victorian Government has a Flood Recovery Hotline - Call 1800 560 760 for the latest information or assistance with:
• navigating available supports
• clean-up
• temporary accommodation
• mental health and wellbeing support
The recovery hotline is open from 7.30am-7.30pm every day.
For additional help and a list of available services, visit the Victorian Government's Flood Recovery webpage
Resources:
SES Flood Guide and Information
Better Health Victoria Emergencies and Floods
Victorian and Australian Government financial help
Relief Assistance
The Victorian Government is providing emergency relief assistance for community members whose homes have been impacted by the current flood emergency in Victoria. If your home has been affected by flooding, you can get a one-off emergency payment. This payment is for immediate relief, including food, shelter, clothing, medication, accommodation Emergency relief assistance is based on a fixed amount for each member of your household (adults and children). Payments of $580 per adult and $290 per child (up to a maximum of $2030 per eligible family) are available.
There are eligibility requirements. For more information and application details visit: Vic Emergency Relief Assistance Payment
Re-establishment Assistance
You can get financial help to return home if:
• You cannot live in your home because it is damaged or destroyed OR
• You cannot access your home for more than 7 days because of flooding
Re-establishment assistance is only available for your principal place of residence. It can help to pay for clean-up, emergency accommodation, repairs, rebuilding your home, replacing some damaged contents.
This help is means tested. You can only get it if you:
• do not have building (home) insurance or contents insurance AND
• are experiencing financial hardship
For more information, visit the Department of Families, Fairness and Housing website
Australian Government Income Support
Australian Government is providing support if you’ve lost income as a direct result of the October 2022 floods.
For more information on the Victorian Floods Australian Government Disaster Recovery Payment and the application form see: Victorian Floods, October 2022 - Disaster Recovery Allowance
Disaster Recovery Allowance (DRA)
The disaster recovery allowance (DRA) is for employees and sole traders who lose income because of a major disaster. You can get payments for up to 13 weeks after the disaster happens. These payments are taxable. Find out more and apply through Services Australia - Disaster Recovery Allowance
Australian Government Disaster Recovery Payment (AGDRP)
This is for people who have suffered a significant loss because of the floods. This includes:
• if your home was severely damaged or destroyed
• or if you suffered a serious injury
Eligible adults can access up to $1,000, plus $400 for every child. More information and application details found here.
Relief Assistance for Flood-affected Farmers
The Victorian Government is supporting flood affected farmers with a support package:
Clean up Relief Grants: $10,000 payments to cover the costs of clean up and get business up and running.
Concessional Loans: Up to $250,000 to restore or replace flood-damaged equipment and infrastructure
Transport Subsidies: Up to $15,000 to support transport of emergency fodder, stock drinking water and livestock movement. Find out more and apply here.
Relief Assistance for Business
Businesses directly affected by October 2022 floods that have incurred damage can access a $5000 one off grant to cover immediate clean up, repair and replenish expenses, through the Victorian Government’s Small Business Immediate Flood Relief Program. Business mentors will also provide additional support to guide owners through issues. Applications open and more information available here or by calling the Business Victoria hotline on 13 22 15.